Legal and Policy Centre
Version: v1.0
Last Updated: June 6, 2026
This section is the public legal and policy home for BookMaMe.
Use it for:
- platform legal terms
- privacy and data handling guidance
- marketplace compliance and responsibility boundaries
- prohibited and restricted activity rules
- public legal contact and notices
These pages are being introduced so the BookMaMe apps can link to stable public legal URLs without embedding long legal text directly in app code.
Important note:
- this section is a public policy and documentation surface
- final production legal wording should still be reviewed by qualified counsel before broad rollout
First-wave legal pages
| Page | What it covers |
|---|---|
| Marketplace Compliance and Responsibility | BookMaMe's platform role, moderation rights, and participant responsibility for lawful trade and fulfilment |
| Terms of Use | Core platform usage terms, account responsibilities, and transaction baseline terms |
| Privacy Policy | What data BookMaMe collects, how it is used, and the main privacy commitments |
| Data Usage and Retention | Operational detail on transaction, support, notification, and logistics data handling |
| Prohibited and Restricted Activities | Goods, services, conduct, and marketplace behavior that are prohibited or restricted |
| Refunds, Cancellations, and Platform Role | Public-facing policy framing for refunds, cancellations, and platform boundaries |
| Contact and Notices | Legal, privacy, and compliance contact points and notice handling |
Stable link targets
The following slugs are now reserved as stable public link targets:
/legal/legal/marketplace-compliance-and-responsibility/legal/terms-of-use/legal/privacy-policy/legal/data-usage-and-retention/legal/prohibited-and-restricted-activities/legal/refunds-cancellations-and-platform-role/legal/contact-and-notices
Planned cross-links
These legal pages are intended to be linked from:
- customer account and onboarding flows
- partner onboarding flows
- parcel delivery request flows
- second-hand listing flows
- checkout and payment flows
- privacy and account settings surfaces
- support and dispute-related flows
Current drafting status
Current status of the legal-doc rollout:
- structure, navigation, and stable slugs are in place
- first-pass public legal responsibility pages are drafted
- first-pass privacy and data pages are drafted
- cross-links into the main public docs are in place
- formal legal review is still required before broad production rollout
Ownership and review status
These pages are intended to be maintainable through the public docs system, but they should still be treated as policy-controlled content.
Before broad production use:
- confirm the final legal contact details
- confirm internal ownership for updates
- complete formal counsel review of the drafted language