Restaurant Partner Guide
Version: v1.2
Last Updated: May 30, 2026
Everything you need to run your restaurant on BookMaMe — from setting up your menu to handling orders, managing branches, and understanding your earnings.
Start Here
- Menu and Access Map — app navigation, permission roles, team management
- Getting Started (Onboarding) — new to BookMaMe? Start here
Operations
| Guide | What it covers |
|---|---|
| Menu Management | Categories, items, variants, availability, opening hours |
| Order Fulfillment and Rider Handoff | Accepting orders, dispatch, handoff PIN, customer pickup, COD |
| Branch and Location Management | Adding branches, map pin, per-branch hours, pickup instructions |
| Delivery Partner Management | Assigning and managing delivery companies |
| Cancellation and Finance | Cancellations, earnings, settlement, disputes |
Shared Resources
| Guide | What it covers |
|---|---|
| Partner Finance and Settlement | How service charges, payouts, and COD reconciliation work |
| Team and Staff Management | Inviting staff, roles, revoking access |
| Partner Settings and Account | Profile, payout account, notifications, fulfillment toggles |
| Ratings and Reviews | Viewing and responding to customer reviews |
| Reports | Order volume, revenue, and cancellation reports |
| Support Cases | Opening and managing support tickets |