Rental Partner Guide
Version: v1.2
Last Updated: May 30, 2026
Everything you need to run your rental business on BookMaMe — from listing inventory and managing the availability calendar to handling outbound deliveries, returns, deposits, and settlement.
Start Here
- Menu and Access Map — app navigation, permission roles, team management
- Getting Started (Onboarding) — new to BookMaMe? Start here
Operations
| Guide | What it covers |
|---|---|
| Inventory and Reservation Readiness | Adding items and variants, condition, marking ready for outbound |
| Availability Calendar Management | Blocking dates, rental periods, preventing double-booking |
| Pricing and Security Deposit | Daily rates, deposits, deposit tiers, free rentals |
| Delivery Partner Assignment | Assigning delivery companies for outbound and return |
| Outbound and Return Handoff | Dispatch, rider handoff PIN, return pickup and receipt |
| Return Closure and Cancellation | Cancellation windows, deposit refunds, dispute escalation |
| Finance and Deposit Settlement | Earnings, payout timing, deposit settlement, settlement breakdown |
Shared Resources
| Guide | What it covers |
|---|---|
| Partner Finance and Settlement | How service charges, payouts, and reconciliation work |
| Team and Staff Management | Inviting staff, roles, revoking access |
| Partner Settings and Account | Profile, payout account, notifications, fulfillment toggles |
| Ratings and Reviews | Viewing and responding to customer reviews |
| Reports | Reservation volume, revenue, and utilisation reports |
| Support Cases | Opening and managing support tickets |