Skip to main content

Rental Provider — Getting Started

Version: v1.0
Last Updated: May 30, 2026

This guide walks you from your BookMaMe invitation to your rental business going live.


Overview of the process

Receive invitation email
→ Unlock the form with your PIN
→ Pay the submission fee (if applicable)
→ Fill in and submit the form
→ BookMaMe reviews your application
→ Receive approval notification
→ Pay the approval fee (if applicable)
→ Account is created
→ Log in and set up inventory, pricing, and delivery

The submission fee is non-refundable — charged before you submit and not returned even if the application is later declined.


What to have ready

DocumentPurpose
Business registration certificateLegal entity
TIN / tax identification numberSettlement and compliance
Signatory ID documentIdentity verification
Bank account or MoMo wallet detailsFor receiving settlements
Business logo / imagesShown on your listing

Step 1 — Open your invitation

The onboarding team emails a unique invitation link and a PIN. Click the link and enter the PIN to unlock the form.


Step 2 — Pay the submission fee

If applicable, pay the submission fee (card or mobile money via Paystack) — the form unlocks on return.

📸 Screenshot: Onboarding form — submission fee card


Step 3 — Fill the form

SectionWhat to enter
Identity & contactLegal/trading name, registration number, TIN, support phone/email
Business locationAddress and map pin
Fulfillment modesWhich you offer: third-party delivery, self-delivery, customer pickup
Rental categoryThe kind of items you rent
ImagesLogo / cover
SettlementBank account or MoMo number
Referral codeOptional

📸 Screenshot: Rental onboarding form — fulfillment mode flags

The fulfillment mode flags matter: if you select third-party delivery you'll assign a delivery company after going live (see Delivery Partner Assignment).

Use Save Draft to return later. When ready, tap Submit Application.


Step 4 — Review

The team verifies your documents, address, and rental category, typically within a few business days.


Step 5 — Approval and activation fee

On approval you receive the approval fee amount and a payment link. Pay via Paystack; once paid (or waived), your account is created.

📸 Screenshot: Approved invitation — activation fee payment card


Step 6 — First login and setup

  1. Add inventory items and variants (Inventory and Reservation Readiness)
  2. Set daily rates and deposits (Pricing and Security Deposit)
  3. Configure the availability calendar (Availability Calendar Management)
  4. Assign a delivery company if you offer third-party delivery
  5. Invite your team (Team Management)