Services Partner Guide
Version: v1.2
Last Updated: May 30, 2026
Everything you need to run your services business on BookMaMe — from defining services and managing professionals' schedules to accepting bookings, completing jobs, and handling reschedules.
Start Here
- Menu and Access Map — app navigation, permission roles, team management
- Getting Started (Onboarding) — new to BookMaMe? Start here
Operations
| Guide | What it covers |
|---|---|
| Services and Professionals Setup | Creating services, pricing, assigning professionals, service zones |
| Schedule and Availability Management | Weekly availability, one-off slots, blocking time, slot capacity |
| Booking Fulfillment | Accepting, starting, completing bookings, payment at service |
| Reschedule and Cancellation | Reschedules, cancellation policy, refunds, finance escalation |
Shared Resources
| Guide | What it covers |
|---|---|
| Partner Finance and Settlement | How service charges, payouts, and reconciliation work |
| Team and Staff Management | Inviting staff, roles, revoking access |
| Partner Settings and Account | Profile, payout account, notifications |
| Ratings and Reviews | Viewing and responding to customer reviews |
| Reports | Booking volume, revenue, and professional utilisation |
| Support Cases | Opening and managing support tickets |