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Services Provider — Getting Started

Version: v1.0
Last Updated: May 30, 2026

This guide walks you from your BookMaMe invitation to your services business going live.


Overview of the process

Receive invitation email
→ Unlock the form with your PIN
→ Pay the submission fee (if applicable)
→ Fill in and submit the form
→ BookMaMe reviews your application
→ Receive approval notification
→ Pay the approval fee (if applicable)
→ Account is created
→ Log in and set up services, professionals, and schedules

The submission fee is non-refundable — charged before you submit and not returned even if the application is later declined.


What to have ready

DocumentPurpose
Business registration certificateLegal entity
TIN / tax identification numberSettlement and compliance
Signatory ID documentIdentity verification
Professional credentials / licencesFor regulated services (where required)
Bank account or MoMo wallet detailsFor receiving settlements
Business logo / imagesShown on your listing

Step 1 — Open your invitation

The onboarding team emails a unique invitation link and a PIN. Click the link and enter the PIN to unlock the form.


Step 2 — Pay the submission fee

If applicable, pay the submission fee (card or mobile money via Paystack) — the form unlocks on return.

📸 Screenshot: Onboarding form — submission fee card


Step 3 — Fill the form

SectionWhat to enter
Identity & contactLegal/trading name, registration number, TIN, support phone/email
Service categoryThe kind of services you provide
Service areaCoverage zones, or a remote service flag
CredentialsProfessional licences for regulated services
ImagesLogo / cover
SettlementBank account or MoMo number
Referral codeOptional

📸 Screenshot: Services onboarding form — service category section

Use Save Draft to return later. When ready, tap Submit Application.


Step 4 — Review

The team verifies your documents, service category, and any required credentials, typically within a few business days.


Step 5 — Approval and activation fee

On approval you receive the approval fee amount and a payment link. Pay via Paystack; once paid (or waived), your account is created.

📸 Screenshot: Approved invitation — activation fee payment card


Step 6 — First login and setup

  1. Create your services with duration and pricing (Services and Professionals Setup)
  2. Add professionals and assign them to services
  3. Set schedules and availability (Schedule and Availability Management)
  4. Configure service zones and transport fees if you serve customer locations
  5. Invite your team (Team Management)