Second-hand Seller — Getting Started
Version: v1.0
Last Updated: May 30, 2026
Selling second-hand items works inside the customer app — you don't need a separate partner account or a formal onboarding invitation like other partner types. The main step is seller verification, after which you can create listings.
Overview
Have a BookMaMe customer account
→ Complete seller verification (where required)
→ Create your first listing
→ Listing is reviewed by moderation
→ Listing goes live → buyers can purchase
Step 1 — Have a customer account
If you don't already have one, create a BookMaMe account (see Account Setup). The same account you order with is the one you sell with.
Step 2 — Seller verification
Before your listings can go live, you may need to complete seller verification:
- Go to Second-hand → Verification (
/second-hand/verify) - Provide the required information:
- ID document for identity verification
- Acceptance of the platform seller agreement / listing rules
- Submit — the moderation team reviews and approves your seller status
📸 Screenshot: Second-hand — seller verification form
Listing rules (read before you list)
Your listings must follow the marketplace rules, or they'll be rejected at review:
- Accurate, non-misleading title
- Honest condition description
- Correct category
- At least one clear photo of the actual item (no stock images)
- No personal contact info in images or text
- No prohibited items (weapons, counterfeit, hazardous, regulated goods)
Fees
Second-hand selling generally has no submission or approval fee — you create listings directly once verified. A service charge is deducted from each sale when you're paid (see Finance and Earnings). If any onboarding fee applies in your region, it will be shown before you proceed — see Onboarding Fees and Payment.
Step 3 — Create your first listing
Once verified:
- Go to My Second-hand Listings
- Tap Create listing and follow Listing Lifecycle
- Submit for review — once approved, it's live and buyers can purchase
📸 Screenshot: Second-hand — create first listing
After your first sale
- Manage incoming orders in Order Management Dashboard
- Dispatch via Dispatch and Handoff
- Get paid per Finance and Earnings